Privacy Policy

Dream Control Courses (“we”, “us”, “our”) explains what we collect, why we collect it, and the choices you have.

Policy summary

We collect only what’s needed for courses and platform safety.
You control optional cookies through the banner settings.
You can request access, export, correction, or deletion.

Data controller

Dream Control Courses

Support email

[email protected]

Support phone

+1 (415) 673-2098

Data We Collect

We collect information in three main ways: (1) information you provide, (2) information generated through your learning activity, and (3) technical information needed to operate and secure our services.

A. Information you provide

Account identifiers: name, email address, password (stored as a one-way hash).
Billing and transaction details if you purchase a course (handled by payment processors; we receive minimal records like receipt IDs).
Support requests: messages, attachments you choose to send, and troubleshooting details.
Preferences: communication opt-ins, language, accessibility settings.

B. Learning activity

Course progress: lesson completions, quiz outcomes, and timestamps.
Personal notes and saved items within the platform.
Engagement signals: feature usage, navigation flow, error events (to improve UX and reliability).

C. Technical and device data

Device and browser attributes: type, OS version, app version, language, and screen size.
Approximate location derived from IP address (city/region-level, not precise GPS unless you explicitly grant it elsewhere).
Logs for security and debugging: IP address, request metadata, and server error logs.
Cookie and similar identifiers for essential functionality and, if enabled, analytics.

Data minimization

We design features to work with the least amount of personal data required.

How We Use Data

We use personal data to operate the platform, deliver course content, and maintain safety. We do not sell your personal information.

Service delivery

Create and manage accounts.
Provide course access, progress tracking, and certificates where applicable.
Send service messages (password resets, critical updates).

Platform safety

Detect and prevent fraud, abuse, and unauthorized access.
Rate-limit, log, and investigate suspicious activity.
Maintain backups and integrity controls.

Improvements

Debug issues and monitor performance.
Understand feature adoption and improve course experience.
Conduct aggregate reporting (non-identifying when possible).

Legal and compliance

Comply with applicable laws and enforce our terms.
Respond to lawful requests and protect rights and safety.
Maintain records for tax/accounting where required.

Legal bases (where applicable)

Depending on your jurisdiction, our processing may rely on: performance of a contract (to deliver purchased courses), legitimate interests (security, analytics if enabled), consent (optional cookies/marketing), and legal obligations.

Sharing & Disclosures

We share personal data only as needed to provide our services, comply with the law, or protect our users and platform.

Service providers

We use vetted providers for hosting, email delivery, customer support tooling, and payment processing. These providers are contractually required to protect your data and use it only to provide services to us.

Business transfers

If we’re involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will provide notice if such a transfer materially changes how your data is handled.

Legal requirements

We may disclose information if we believe in good faith that it’s required to comply with a lawful request, protect our rights, prevent fraud, or address security issues.

Cookies & Tracking

Cookies are small files stored on your device. We use cookies and similar technologies for essential functionality and, if you opt in, to measure performance and improve the service.

Essential cookies

Required for core features like login sessions, security protections, and saving key preferences.

Preference cookies

Used to remember settings such as theme choice and interface options.

Analytics cookies (optional)

Help us understand usage patterns and improve reliability. These are enabled only if you consent through the cookie banner.

Manage cookie preferences

Use the cookie banner controls in the layout. If it’s hidden, you can reopen settings here.

Data Retention

We keep personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law (for example, accounting and tax obligations).

Typical retention windows

Category	Why	Typical period
Account profile	To provide access and personalize learning	Until deletion request + limited backup cycle
Learning progress	To sync and restore your course history	While account is active
Support tickets	To resolve issues and maintain audit trail	Typically 24 months
Security logs	To detect abuse and investigate incidents	Typically 90–180 days

Deletion and backups

When you request deletion, we remove data from active systems and allow a limited time for backups to rotate out. Some information may be retained where required by law or for legitimate security needs (e.g., fraud prevention).

Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Access controls

Role-based access for internal systems.
Least-privilege permissions and periodic reviews.
Secure credential storage and session protections.

Monitoring

Audit logging and anomaly detection.
Rate limiting and abuse prevention mechanisms.
Incident response procedures and backups.

Important note

No method of transmission over the internet is 100% secure. We continuously improve safeguards, but cannot guarantee absolute security. Use strong passwords and avoid sharing your credentials.

Your Rights & Choices

Depending on where you live, you may have rights regarding your personal data. We honor requests in accordance with applicable law and may need to verify your identity before completing a request.

Common requests

Access: request a copy of the personal data we hold about you.
Correction: update inaccurate or incomplete data.
Deletion: request deletion of your data (subject to legal exceptions).
Portability: request an export of certain data in a usable format.
Objection/Restriction: limit certain processing in some cases.

Submit a privacy request

Use the form below. We’ll respond as soon as reasonably possible.

Marketing preferences

If you receive marketing emails, you can unsubscribe at any time using the link in the email. Service messages that are necessary (like password resets) will still be sent.

International Transfers

We may process and store information in countries other than your own. When we transfer data internationally, we use appropriate safeguards designed to protect your information in accordance with this policy and applicable law.

Safeguards may include

Contractual protections with service providers.
Security measures and access controls.
Data minimization and retention limits.

Children’s Privacy

Dream Control Courses is not intended for children under 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

Updates to This Policy

We may update this policy from time to time. We will post the updated version on this page and revise the effective date. If changes are material, we’ll provide additional notice where required.

Change log snapshot

A compact summary of what changed recently.

Contact

For privacy questions or requests, reach out to us:

Email